محتويات الصفحة
Job description:
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.
Responsibilities:
- Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.
- Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.
- Process all the cash counter transactions accurately in accordance with the set objectives.
- Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.
- Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.
- Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.
- Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.
- Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.
- Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.
- Check counterfeit currencies, checks and identities.
Reporting
- Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight
- Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.
- Deviations and exceptions reporting in branch monthly exception report in a timely manner
Policies, Processes and Procedures
- Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures
- Adhere to the bank clean desk policy
Day- to-day operations
- Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work
Compliance:
- Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."
Requirements:
Qualifications:
- Bachelor’s degree of commerce, business administration, accounting or its equivalent
- (0-2) Years of experience
Skills
- Good command of English and Arabic languages
- Communication Skills
- Problem Solving Skills
- Service Oriented
- Process Oriented
- Adept in using basic software such as office, internet and e-mail
Job Details:
Job/ Career : TELLER
Location : Giza, Egypt
Shift: Day Job
Category: RETAIL BANKING
Job Type: Full-time Employee
Company: CIB bank
Posting date: not known
Closing date: not known
المختصر المفيد
الوظيفة (تيلر - البنك التجارى الدولى ) ومتطلبات الوظيفة كالتالى:
1) درجة البكالوريوس في التجارة أو إدارة الأعمال أو محاسبة أو مجال ذات الصلة
2) ٠- ٢ سنة من الخبرة ذات الصلة
3) على أن يتسم المُتقدم بالمهارات التالية :
- إجادة اللغتين الإنجليزية والعربية
- القدرة على حل المشكلات
- على دراية الخدمات المصرفية
- ومهارات الاتصال القوية
- والقدرة على استخدام الإنترنت - الإيميل - برامج الأوفيس
- للمزيد من المعلومات عن الوظيفة >>> نص الإعلان هو الإنجليزى فوق وفيه تفاصيل أكثر
- للتسجيل فى الوظيفة >>> اضغط على زر( التسجيل الآن) بالأسفل
- لزيارة إعلان الوظيفة على الموقع الرسمى للشركة >>> اضغط على زر( التسجيل الآن) بالأسفل
-لمعرفة المزيد من المعلومات عن الشركة >>> اضغط على زر (صفحة المعلومات) بالأسفل
كارت ببعض المعلومات عن البنك التجارى الدولى :
البنك التجاري الدولي ( يُعرف بالإنجليزية : Commercial International Bank ) واختصاراً ( سى آى بى CIB) هو بنك مصرى خاص . يخدم البنك أكثر من 500000 عميل ولديه أكثر من 6000 موظف ............ (للمزيد من المعلومات زورونا من خلال صفحة المعلومات بالأسفل )
المقر الرئيسى : القاهرة - مصر
مواقع التواصل الاجتماعى الخاصة بهم :
لزيارة الموقع الرسمى للشركة - اضغط على :
للتسجيل فى الوظيفة , اضغط على :
