Job Description:
Our work in exams creates international opportunities and builds trust & value for the UK. We:
- Give people access to life changing opportunities through UK qualifications.
- Support the promotion of the UK as a study destination.
- Provide a sustainable base for other cultural relations activities.
We currently have two main examination centres (Cairo & Alexandria) delivering around 150,000 exams to 70,000 candidates annually all over Egypt, with School Exams and IELTS the predominant product lines. We have seen strong growth in recent years and it is expected to expand further. The Egypt exams portfolio is of vital importance to the British Council in terms of the impact it creates for the organization for individuals, institutions and educational systems.
Egypt is coming out of a period of economic turbulence, with signs of stability following the drastic devaluation in Nov 2016 – inflation is decreasing, the exchange rate is steady.
The core focus is to develop the IELTS, Aptis, and Schools businesses, extending reach, enhancing customer and partner support and service, developing new markets, counteracting and pre-empting competition.
Role Purpose:
The purpose of this role is to ensure the efficient, effective operational co-ordination and delivery of B2B Exams and Projects at the right cost and customer experience. The role is to support B2B Customers on operational, system and technical issues and report issues and resolutions to the Account Relationship Manager to develop and retain the Account.
This role will also provide technical support for all digital devices during exams sessions. This includes ensuring that the necessary devices are in good working order, properly set up and ready for exam use. The role will need to be on standby during exam sessions and troubleshoot or escalate issues for prompt resolution.
If you are interested in this vacancy, kindly submit your application by 17 August 2019.
Please make sure to complete your application as we do not check personal resumes.
Please refer to the Role Profile attached below for further details:
click here
Job Details:
Job/ Career : Technical Support Coordinator Egypt
Region: Middle East North Africa (MENA)
Primary Location: Cairo , Egypt
Job Category: Exams
Pay Band: Locally appointed Grade H
Contract type: 6 months
Job Posting: 30/07/2019
Closing date: 17 August 2019
Salary: 7709.87
Learn More about British Council :
المجلس الثقافي البريطاني هو المنظمة الدولية البريطانية للعلاقات الثقافية والفرص التعليمية, يخلق المجلس نخلق المعرفة والتفاهم الودي بين شعب المملكة المتحدة والبلدان الأخرى ...........( لمعرفة المزيد عن زورونا من خلال Meetup بالاسفل )
المقر الرئيسى : لندن، المملكة المتحدة
مواقع التواصل الاجتماعى الخاصة بهم :
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